Services
Teletherapy
Comprehensive Recovery Support for Long COVID and Post-Acute Sequelae
Access to quality mental health and therapeutic care should not be limited by geography, mobility, or schedule. At Pyramid Physical Therapy, our Teletherapy service offers patients the same standard of professional, evidence-based care available in our clinic delivered securely and conveniently through a digital platform from wherever you are.
Whether you are managing a busy schedule, living at a distance from our clinic, or simply prefer the comfort and privacy of receiving care from home, Teletherapy provides a clinically effective and accessible alternative to in-person appointments.
What Is Teletherapy?
Teletherapy refers to the delivery of therapeutic and psychological services via secure video conferencing or telephone. It encompasses a broad range of disciplines including psychotherapy, counselling, physiotherapy, occupational therapy, and speech and language therapy conducted remotely in real time between a patient and a qualified clinician.
At Pyramid Physical Therapy, our Teletherapy sessions are conducted using a secure, encrypted platform that meets current clinical and data protection standards. Sessions are structured in the same way as in-person appointments, with the same level of clinical rigor, documentation, and follow-up.
Who Is Teletherapy Suitable For?
Teletherapy is appropriate for a wide range of patients and presentations. It may be particularly well suited to individuals who:
Live in areas with limited access to specialist clinical services- Have mobility difficulties, chronic illness, or conditions that make travel challenging
- Have demanding work, caregiving, or family commitments that make in-person attendance difficult
- Prefer a greater degree of privacy or feel more at ease in a familiar environment
- Are transitioning from in-person care and wish to maintain continuity of treatment
- Require flexible appointment scheduling outside standard clinic hours
Teletherapy is not suitable for all conditions or presentations. During your initial consultation, your clinician will assess whether remote delivery is clinically appropriate for your needs and will advise accordingly.
Services Available via Teletherapy
We offer a range of therapeutic disciplines remotely, including:
Psychological Therapies
- Individual psychotherapy and counselling
- Cognitive Behavioral Therapy (CBT)
- Anxiety and stress management
- Depression and mood disorder support
- Trauma-informed therapy
- Grief and bereavement counselling
Rehabilitation Services
- Physiotherapy assessment, exercise prescription, and rehabilitation guidance
- Occupational therapy and functional assessment
- Post Covid-19 rehabilitation support
- Chronic pain management
Specialist Services
- Speech and language therapy
- Neurological rehabilitation support
- Nutritional therapy and dietary guidance
- Health coaching and self-management support
If the service you require is not listed above, please contact our team directly. We will advise whether it can be delivered effectively via our Teletherapy platform.
Initial Assessment
All new patients begin with a thorough remote assessment. Your clinician will take a detailed history, discuss your presenting concerns and goals, and determine whether Teletherapy is the most appropriate format for your care. Where in-person assessment is recommended, we will advise you accordingly and facilitate an appropriate referral or appointment.
Personalized Treatment Plans
As with all services at [Clinic Name], your Teletherapy care is built around your individual needs. Treatment plans are developed collaboratively with your clinician, reviewed at regular intervals, and adjusted as your progress and circumstances change.
Continuity of Care
Patients receiving Teletherapy have access to the same clinical records, review processes, and multidisciplinary input as those attending in person. Should your needs change and in-person care become necessary or preferable, transition is straightforward within our practice.
Technology and Platform
Our Teletherapy sessions are delivered via a GDPR-compliant, end-to-end encrypted video platform. No specialist software is required for sessions can be accessed from a desktop computer, laptop, tablet, or smartphone. Full technical guidance is provided ahead of your first appointment.
What to Expect from Your First Session
Prior to your first appointment, you will receive confirmation with a secure link to your session, along with any relevant intake documentation to complete in advance. Your clinician will begin by reviewing your background and presenting concerns, establishing rapport, and outlining a proposed plan of care.
Sessions typically last between 50 and 60 minutes, depending on the service and your clinical needs. You are encouraged to attend from a quiet, private space where you feel comfortable speaking openly.
Frequently Asked Question (FAQ)
A substantial and growing body of clinical research supports the effectiveness of remotely delivered therapy for many conditions, including anxiety, depression, chronic pain, and a range of rehabilitation needs. For most presentations, outcomes are comparable to in-person care. Your clinician will advise if your specific needs are better served by face-to-face treatment.
You will need a device with a camera and microphone a smartphone, tablet, laptop, or desktop computer along with a stable internet connection. We recommend using a private, quiet space for your sessions. Our team will provide full setup guidance before your first appointment.
Yes. All Teletherapy sessions are conducted via a secure, encrypted platform in full compliance with GDPR and applicable data protection regulations. Clinical notes and records are stored in accordance with our standard information governance policies.
Yes. Many of our patients combine remote and in-person sessions depending on their circumstances. This can be arranged with your clinician and our administrative team at any stage of your care.
In the event of a connection issue, your clinician will contact you by telephone to continue or reschedule the session as appropriate. We aim to minimize disruption and will always ensure your appointment time is honored.
Coverage for remotely delivered therapy varies between insurers and policies. We recommend confirming directly with your provider whether Teletherapy is included in your plan. Our team is available to assist with any supporting documentation required for insurance purposes.
To book an initial consultation or find out more about our Teletherapy services, please contact us at [phone number], [email address], or through the enquiry form on this page.